Consumer Reviews of BP shingles
Read 170 BP Shingle reviews or write your own review.
170 reviews
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Roof.info. They do not necessarily represent the opinions of Roof.info.
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Date created: 2021-05-25
Name: Leslie
Location: Thornhill
Model: Rampart
Satisfaction Rating:
Very Unsatisfied
Review:
"Supposed to be 25 years, how about actually 14years!"
Rampart was installed in 2007, exactly 14 years ago. They are now toast! I have to have them replaced. I ought to mention they were bought through Home Depot, an installer I had some problems with regarding warranty.
Date created: 2021-05-11
Name: Ken Jackson
Location: Saskatoon
Model: Rampart
Satisfaction Rating:
Very Unsatisfied
Review:
"Poor product - pathetic customer-warranty service"
My BP shingles started deteriorating prematurely, so I filed a warranty claim with all the documentation I believed was required. I got a response saying the documentation was incomplete, but not what was missing. Over two months ago I emailed a request for this information and then again a couple of weeks ago, including an email to BP's customer service dept and have only every received a auto-generated email. I need to get my roof re-shingled this summer - I won't be using any BP products on this roof or the new house I am building. KJ
Date created: 2021-03-23
Name: naldo
Location: Halifax, NS
Model: weather-tite
Satisfaction Rating:
Very Unsatisfied
Review:
"Poor Quality"
After 9 years I noticed that the shingles were curling up or down. At 11 years they were starting to break down. At 14 years they are disintegrating and I will have to replace the roof this year, 15 years.
Date created: 2020-10-15
Name: Scott Slaney
Location: Fox island river Newfoundland
Model: Mistigue 42
Satisfaction Rating:
Very Unsatisfied
Review:
"Garbage shingles"
Installed your shingles at the end of may and here it is October and already your shingles lighted and ripped off with the 90 km winds that we had here on the west coast of Newfoundland...2 shingles never got any tar put on them and they were the ones that blew off so what you convinced me to do was to get rid of your garbage and get a metal roof...nice to see that the people selling your garbage lie and say that they are 30 year shingles when in fact the crap is not even good for the 15 years that you give it...dont waste your time on this garbage
Date created: 2020-10-13
Name: Jay
Location: Prince Edward Island
Model: Mystique 42
Satisfaction Rating:
Very Unsatisfied
Review:
"The worst singles and so called certified installer ever"
220 km wind warranty and they've been breaking off since install with no wind over 140km. The installer (economy roofing, Summerside, PEI) failed to follow BP installation instructions and far down the tabs where high winds are expected. If course, if you get down the tabs on just about any single, they are not as likely to lift the tabs and break off. Now NO do not respond to contact requests and the certified installer will not answer the phone, reply to emails. Heading to small claims court now.
Date created: 2020-10-08
Name: Ollie Kovaluk
Location: Marwayne. Alberta
Model: Mystique
Satisfaction Rating:
Very Unsatisfied
Review:
"Rona"
My mystique shingles are shedding grit at a high rate. My eaves are half full. I contacted BP 3 years ago and just received a letter stating that the said shingles are not faulty. Really? No grit left on shingles will mean failure off the shingles. This was 3 years off calls to BP; My many calls to their representative we're Never returned; had to call many times over the 3 years with no resolve. The representative, who never returned my calls, wined and dined my roofer, and his 2 friends who were never on my roof. Did BP pay that bill? And here I am with faulty shingles. This is absolutely the worse company I have ever dealt with. And a class action suit against BP is 8 years old...on going! Where's the justice? Is that how they treat customers?
Date created: 2020-07-31
Name: Bill
Location: Toronto
Model: Mystic 42
Satisfaction Rating:
Very Satisfied
Review:
"Very satisfied"
Have had the taupe color Mystic42 on the roof 9yrs now. Roof looks brand new to this day. Not sure if I was lucky but this roof holding up very well... I live in the Toronto area so we get winters, and summers.
Date created: 2020-05-19
Name: Lisa sciacca
Location: Tupper Lake, NY
Model: Eclipse
Satisfaction Rating:
Very Unsatisfied
Review:
"Claim"
I just filed a claim, filing was not easy. Had to get PDF installed on my computer, then their website would not even accept their claim as it was too big, I removed unnecessary pages! I did the claim in 2 sections. I am thinking I will not hear back from them!
Date created: 2020-03-09
Name: Rob
Location: Montreal, Quebec
Model: Rampart
Satisfaction Rating:
Very Unsatisfied
Review:
"Started to curl after 5 years"
These shingles were supposed to last 25 years. Finished after 10. Warranty is a joke, they give you the runaround. I now have to redo my roof but will never use a BP product ever again...
Date created: 2020-02-12
Name: Jason
Location: Saskatchewan
Model: Mystique 42
Satisfaction Rating:
Very Satisfied
Review:
"Garbage shingles"
I shingle alot of new houses and the only 4 BP roofs I installed had blowoffs. Each shingle had 7 nails on the line just to make sure but still had blow offs. BP are thinner the granules fall off if walked on at +20c and rip really easy. I've installed thousands of IKO and never had issues. So if your getting new shingles dot not use BP!
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