Consumer Reviews of BP shingles
Read 170 BP Shingle reviews or write your own review.
170 reviews
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Roof.info. They do not necessarily represent the opinions of Roof.info.
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Date created: 2019-11-11
Name: Kathryn
Location: London, Ontario
Model: Everest
Satisfaction Rating:
Somewhat Unsatisfied
Review:
"Bad pattern matching, looks like mistakes"
I just had Everest shingles put on. At first I thought the contractor had made errors; some of the shingles looked like 2-inch ends, while most of the pattern had rectangles of about 4-6 inches. The advertised photos do not look like my roof. They appear much more matched, mine looks extremely random.I would say sloppy. Turns out the way the shingles are cut is too random with some ends having just 1 r 2 inches of the pattern. Not happy with the look, I put it on the back but when I do the front I'll find a neater looking brand. I hope they will last, that would at least be some solace.
Date created: 2019-10-26
Name: PETER J BOUDREAU
Location: Ottawa
Model: Rampart 25-year
Satisfaction Rating:
Very Unsatisfied
Review:
"Frustrated so far"
My builder had BP Rampart 25-year shingles installed on my new home in 2004 for $7000. I noted deterioration in 2017, the 13th year of a supposed 25-year lifespan. Roof is much worse now in 2019 and needs to be totally replaced according to a BP-certified roofer who just gave me an estimate to replace the roof for $18K-plus. BP says the roof only needs some repair not total replacement. After two years of jumping through their hoops, BP offered $1400 towards that with the proviso that I have to use BP shingles and that I don't do another claim for two years unless there's a leak. In that case I have 150 days from the date I notice the leak. This so-called warranty expires in 2029. I'd say it already expired just like BP's shingles did.
Date created: 2019-07-23
Name: Laurier Myre
Location: Ottawa ontario
Satisfaction Rating:
Very Unsatisfied
Review:
"Inferior quality roof tiles"
25 year guarantee tiles lasted less than 14 years. We sent in all the information asked, with pictures but they always find another excuse to say our claim is not complete enough. It is evident they do not want to respect their guarantee. We will definitely not replace our roof with their products.
Date created: 2019-06-24
Name: Kim Hillaby
Location: Cold Lake Alberta Canada
Model: Mystique 42
Satisfaction Rating:
Very Unsatisfied
Review:
"Another disgusted customer"
Had BP's shingles put on in 2017. House roof had weird discolouration, but worse most of them weren't stuck down on the bottom. The garage roof shingles where they butt up to the house lifted in the middle & curled. The contractor went after BP & he redid 1/2 the house & the garage. The garage shingles are still curled -- water & ice will get in. Shingle bottoms still aren't stuck down & after a year, two for some, wind or rain causes buckets of gravel to come off the roof filling the eaves troughs, covering the deck & driveway, & pelting my car. $7,000 down the drain plus whatever other repairs they will cause!
Date created: 2019-06-19
Name: Alanna Smith
Location: Souris, PE
Model: Rampart
Satisfaction Rating:
Very Unsatisfied
Review:
"Pathetic"
Complete product failure! Once you realize you've been ripped off, then you complete the process for compensation for being sold a defective product. Don't bother! This company is pathetic. The amount of paperwork and photography required well outstrips the amount of reimbursement you will receive-- it is humiliating.
Date created: 2019-05-27
Name: Discussed BP customer
Location: Winnipeg Manitoba
Model: Eclispe
Satisfaction Rating:
Somewhat Satisfied
Review:
"Garbage Shingles"
Scammers & crooks who take your money. BP have made millions off selling a inferior shingle hoping fro sell more of their products since their shingles did not last long. A real scam. BP are well aware there is a major problem with their shingles yet make out only a few are having problems. Company does not stand behind the warranty they offer. Anything they give you is a mere fraction of what you paid out for their product. They make you so frustrated on trying to make a claim most people just go away. This is their tactics to reduce any payouts. Instead of having an BP roofing consultant come out to verify their shingles on your roof are defective they make you do all the work to frustrate you even more. They demand you provide them detailed information on why you think your shingles are defective when in fact they are well aware everyone who purchased their shingles are having problems with their roof prematurely wearing out. BP know they had a garage product but put up this front they will are doing everything they can to help you with warranty. What a sham! Home Depot who sold me BP products should distance themselves from this company as selling defective products can't be good for their reputation. Anybody posting good reviews on BP shingles should be ashamed of themselves on trying to deceive people. BP should be charged criminally with fraud & should be not allowed to stay in business for not standing behind warranty claims of thousands of dissatisfied customers. BP continues to dodge & frustrate people who have put in warranty claims but sleep well having made millions of dollars off people who purchased their products in good faith. BP has no conscience as it's all about the money!
Date created: 2019-05-25
Name: Christopher Baker
Location: Ingleside, Ontario
Model: Mystique
Satisfaction Rating:
Very Unsatisfied
Review:
"Pre-mossed mytique rustic cedar"
BP allowed Home Hardware Ingleside Ontario to overstock, 3 yrs in a yard without cover- then sold these moss contaminated shingles to unsuspecting customers throughout the area- bets on whether they honour the resulting warranty claims?
Date created: 2019-05-23
Name: Bill
Location: Canada
Model: Mirage
Satisfaction Rating:
Very Unsatisfied
Review:
"Insulted by Settlement Offer for Premature Failure"
The Mirage shingles on our 11 year old home started deteriorating last year - literally coming off the roof in chunks. Every day our yard around the house is littered with shingle dust, crumbs and chunks! We have over 3,500 square feet of roofing over house and garage - and all of the shingles are showing deterioration with over 50% severe! We have been offered $75.00 as a settlement! What a waste of time. We had to fill out tons of paper work, give pictures and were asked to send pictures a 2nd time. All pictures showed extensive issues and they obviously ignored all the information sent. We chose a cash settlement instead of repair, as they would have only did a patchwork quilt repair - and would have further reduced the value of our property. We are seeking a "review" - in case an error was made. We will never buy another BP product!
Date created: 2019-03-29
Name: N. Wiseman
Location: Toledo, Ohio
Model: Everest
Satisfaction Rating:
Very Unsatisfied
Review:
"Horrible product and service."
I had these shingles put on in November. The shingles didn't even last three months before they started tearing and then blowing off in 80 MPH wind. (They are rated for 110) I took pictures, made my claim. The roof cost 6200 to put on, and then would cost 5900 from my lowest bid to repair the damages as it was a complete loss. The company offered me 3150 on a roof that was no joke 3 months old. As far as the people saying "Trust your contractor, listen to them. These shingles are fine." I had 5 people give me quotes, all only do roofs and are certified installers for one company or another, and all of them said BP shingles are crap and won't use them. They all said they are likely to blow off and also have issues with discoloration. One even bled so bad they had to replace the siding as well. (all within the last 4 to 5 years, so nothing to do with the organic shingle lawsuit.)
Date created: 2018-12-17
Name: L. Kohlsmith
Location: Garson, ON
Satisfaction Rating:
Very Unsatisfied
Review:
"Curled shingles that look like tubes now"
I sent multiple pictures with captions. Their response was that I needed to send more. Over 15 in total for a semi detached house. Just another excuse for another delay.
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