Consumer Reviews of Iko shingles
Read 268 Iko Shingle reviews or write your own review.
268 reviews
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Roof.info. They do not necessarily represent the opinions of Roof.info.
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Date created: 2020-04-01
Name: MICHAEL W LASSEL AIA NCARB
Location: Southern Maine
Model: Cambridge
Satisfaction Rating:
Very Unsatisfied
Review:
"Poor quality and"
I am an Architect and chose IKO shingles because of their look and solid warranty package. I installed a 30 year shingle on a 12/12 pitch roof and sections started to deteriorate in 10 years. I have sections of my roof that looses a shingle in every rain storm and other parts of the house where the shingles are in perfect condition. It appears that there was a batching or manufacturing issue. I called the local sales rep and only go the run around. We no long specify IKO on our projects and when asked by other Architects we tell them the same story. They need to address this issue and at the very least compensate the replacement cost of the materials.
Date created: 2020-03-19
Name: Rick B.
Location: New England
Model: cambridge
Satisfaction Rating:
Very Unsatisfied
Review:
"IKO shingles are junk"
We had IKO Cambridge 30 year shingles installed in 2004, less than 15 years later they lost most of the aggregate and were actually falling off the roof. Filed a claim and found out the only thing that crappier than IKO shingles is their customer service, numerous letters, emails, pictures and phone calls proved to do very little. They offered $800.00 to us to replace the junk they sold us and the new roof is going to cost over $19,000.00. Customer service reps are reading scripts and cannot answer any logical questions, IKO executives can't be any better.
Date created: 2020-03-11
Name: Guy
Location: Niagara Falls
Model: Cambridge
Satisfaction Rating:
Very Satisfied
Review:
"Thanks for the Recommendation!"
Thank you guys for your concern and sending me to the proper place to buy shingles. You guys are great, I know it's not your place to sell them and I really do appreciate the reference that you gave me.
Date created: 2020-03-05
Name: Carrie
Location: NC
Model: Cambridge
Satisfaction Rating:
Very Unsatisfied
Review:
"Defective Adhesive IKO Cambridge shingle"
Defective IKO shingle did not adhere to the roof shortly after installation and I've had problems with this shingle going on for four years now. My roofer went to the supplier to get more of the same shingles for a church and realized they no longer carry that shingle I wonder why. Defective. Terrible product. Terrible customer service.
Date created: 2020-02-28
Name: Migel Prasad
Satisfaction Rating:
Very Satisfied
Review:
"Super professional"
Super professional, friendly employees at the warehouse.
Date created: 2020-02-25
Name: B. Scherger
Satisfaction Rating:
Very Satisfied
Review:
"Owner"
These products are quite durable. Ice and water are not slippery and seal well. Easy to install.
Date created: 2020-02-25
Name: K. Hall
Satisfaction Rating:
Somewhat Satisfied
Review:
"Owner"
I wish we could have access to all shingle colours here in the western regions.
Date created: 2020-02-19
Name: John L
Location: Calgary, AB
Satisfaction Rating:
Very Satisfied
Review:
"Best roofing products"
Best roofing products, and when I had a slight issue they went above and beyond to help me.
Date created: 2020-02-07
Name: Elizabeth Marr
Location: 29575
Satisfaction Rating:
Very Unsatisfied
Review:
"Beware"
As a contractor purchased Iko shingles and the corners curled up. Ask Eastern to resolve this problem and they told us iko said installed wrong, which they were not. No glue to hold down. Awful customer service. I would have redone and not discuss labor cost, but they would not even replace shingles. This is a nightmare, having to pay twice for shingles. I will let every customer in Myrtle Beach who is thinking of reroofing to stay away from IKO.
Date created: 2019-12-04
Name: Joseph
Location: Ottawa, Ontario
Model: Cambridge
Satisfaction Rating:
Very Unsatisfied
Review:
"Iko denies warranty"
The 25 year shingles lasted half life. Submitted long warranty claim process and offered 15 bundles. A few hundred dollars of shingles when replacement cost is over 10K. Insulting. Very frustrated with this company.
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