Consumer Reviews of Owens Corning shingles
Read 84 Owens Corning Shingle reviews or write your own review.
84 reviews
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Date created: 2023-05-29
Name: rae levine
Location: nashville tN
Satisfaction Rating:
Very Unsatisfied
Review:
"Tru Definition Duration Designer Merlot"
My roof has only been installed for a few days; therefore, I have not been able to judge the product technical promises which are so important and hope to see, that the shingles are as excellent in wind, severe weather, algae resistant etc. as expected. However, the extra money I spent on Duration Designer for the "bold colors" was a waste of money as the roof looks washed out, gray, black sometimes, depending on time of day and no time of day does it look like it did online and the sample. If you live in a very sunny situation don't waste your money. YES, THERE IS A DISCLAIMER THAT THE COLORS MIGHT VARY IN PERSON, but the sample was beautiful and bold. I should have realized, as the day I had the samples of all the colors, when I placed the sample in very shady spot it looked great. In fact, I was afraid maybe too bold. Then when I saw it against my car, in the sun, it looked washed out and I told myself that it would only look like that late afternoon. So it is my fault not to have followed up with ?'s regarding time of day and the light. Now, I would never ever redo the roof as insurance nor my stress level would withstand that. I am just so disappointed but as my brother advised, "Let it go and if no leaks, then that's what matters." My old roof was 30 yrs old and I was in first house built in this HOA and I would rather have that old scrappy thing back except for the missing shingles, etc. BTW, I called Owens to discuss and they ARE WONDERFUL. Kind, listened, looked at pictures, but I didn't want nor expected anything. I just wanted to let them know. They were responsive and very interested. I appreciate that as if God forbid in future, i need to call in warranty for something, I feel good about that. I would buy Owens again just stick with Oakridge level and black. Also, my contractor never told me, but DO NOT FORGET TO REGISTER YOUR SHINGLES! I hope this helps someone. Thank you.
Date created: 2022-04-11
Name: Shawn Moaes
Location: Palm Coast FL
Model: Duration
Satisfaction Rating:
Very Unsatisfied
Review:
"Shingles losing granules after 8 years."
I have Owens Corning Duration Lifetime Warranty Shingles that are losing the granules after only 8 years. Many of the shingles are down to the fiberglass matt. About 80% of the shingles have some granular deterioration. Because I missed the 60 day warranty transfer window they won't honor the warranty, that's in me. But what a poor product. Do not buy Owens Corning roofing products!
Date created: 2021-01-26
Name: B. Brown
Location: Florida
Satisfaction Rating:
Very Unsatisfied
Review:
"Six Years and They Won't Stand Behind Product"
The plastic vent material under the shingles is totally rotten and Owens Corning will not stand behind their product. Batterbee Roofing is charging me $1800 to replace it and Owens Corning only offered $140. It has to be replaced so animals can't just walk right in. The company should replace this inferior product.
Date created: 2020-12-01
Name: mary dixon
Location: poland ohio
Model: Duration
Satisfaction Rating:
Very Unsatisfied
Review:
"Sure nail"
Shingles on roof 12 yrs have many leaks won't stand behind them have to take it to court
Date created: 2020-08-05
Name: Vince
Location: Sarasota, FL
Model: Duration
Satisfaction Rating:
Very Unsatisfied
Review:
"Worst company one could ask for!"
I have been dealing with Owens Corning for 4 years. If you have a problem they will promise you things but they don't deliver. The goal seems to to burn one out and hope you go away. It's really hard to believe companies like this still exist. I thought I was buying from a company with a good reputation and would be happy. Boy was I wrong. You will learn fast enough that if you have a problem your on your own.
Date created: 2020-06-08
Name: Helen Hickman
Location: Harvest,AL
Satisfaction Rating:
Very Unsatisfied
Review:
"Home owner"
Nine years after installment of Owens Corning shingles I've had two roof inspectors and the guy that Owens Corning sent to inspect for them all tell me that it looked like there was a bad lot when the roof was replaced. Good runs for a while then bad shingles for the next run. Dealing with quality assurance has been a laugh. They don't answer the phone and e-mail response is slow if I get anything other than the auto reply. Find a better shingle manufacturer!
Date created: 2020-06-02
Name: Jimmy Duforough
Location: Houston, TX
Satisfaction Rating:
Very Satisfied
Review:
"A great shnigle"
I have lived in my home for over 15 years since I built and have never had a leak or a problem with my roof. It still has a great look to it, but the performance to me is the most important...I would choose Owens Corning again if I was to ever build a house again.
Date created: 2020-06-02
Name: Misty Daniels
Location: San Antonio, TX
Model: Oakridge Lifetime
Satisfaction Rating:
Very Satisfied
Review:
"Great Roof"
Our roofer installed the lifetime shingle on our last home and it looked great. We had the home 8 years and when we sold it we were able to transfer the warranty to the new homeowner and it was part of our selling package. The transfer process was easy and we just called the 800 number. If we ever need another roof we are going to use Owens again.
Date created: 2020-05-27
Name: Wayne Simmons
Location: Houston, TX
Model: Oakridge Lifetime
Satisfaction Rating:
Very Satisfied
Review:
"Happy Builder"
I have been using Owens Corning Oakridge on my homes for the past 10 years and have had zero issues or homeowner complaints. I tried a budget brand for about 6 months and it was nothing but unwanted headaches and upset homeowners. You get what you pay for with Owens and in my opinion is worth an extra few bucks. Reading through some of these comments, it sounds like some of these homeowners think that a manufacturer is supposed to cover hail and hurricane winds. They need to call their insurance foe "acts of god" because the manufacturer covers their defects.
Date created: 2020-05-26
Name: ginny gibbs
Location: Moreau New York
Model: Oakwood
Satisfaction Rating:
Very Unsatisfied
Review:
"50 year Shingles made it 16 years"
I had my Owens Corning roof installed in 2004 and 16 years later it has cracks. I contacted the company thinking well at least they will pay for the shingles although I will have to pay for the labor but ok... These people decided that my roof is not their fault not once but twice. I have had 3 roofers over to look at my roof and they all say the same thing that it is the shingle not the installation. I feel cheated... During a time when everyone is having a financial crisis I think it is sad to see such a well known name not following through with their warranty. I think the entire thing was a scam.
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