Consumer Reviews of Tamko shingles
Read 194 Tamko Shingle reviews or write your own review.
Popularity:
#13 of 18 brands of shingles
25% of customers recommend
194 reviews
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Roof.info. They do not necessarily represent the opinions of Roof.info.
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Date created: 2020-08-01
Name: Randy
Location: Tx
Model: D Heritage Weathered Wood LN2
Satisfaction Rating:
Very Unsatisfied
Review:
"Roof Shingles flying off my roof"
My home builder installed Tamko brand shingles on my roof. During and after construction of my home these shingles kept flying off the roof. Builder did replace the shingles time to time, but I brought this issue up with Tamko and did received a Tamko building product letter, work sheet and certificate for labor and materials last summer to replace my shingles on my new house. I was under the impression I had this prorated coverage for 360 months per letter and work sheet received with this certificate. If I did used this certificate I could of had a brand new roof, but my builder did replace most damage shingles several times since I had a new home warranty with the home builder company and thought I didn't need the to use this Tamko prorated certificate at that time. Tamko warranty claim settlement work sheet received explain the prorated coverage provided under the limited warranty is calculated by dividing the number of months left in the limited warranty period by the number of months in the overall limited warranty period and etc and etc.... Mention I had 351 months left on coverage / 360 months = 100% replacement. Well today my roof does some work in a few areas. I pulled the paperwork out and didn't realize there was a expiration date on the certificates with date 05/03/2020. Again I thought I had 360 months prorated coverage. I called Tamko building products and explain what happen, but the operator and another person at Tamko both were very rude telling me you are too late. I have no more coverage on my brand new roof since I am two months late per certificate. All because of two months, I am no longer cover under any warranty. Not asking for a complete new roof. Got a few places on my roof that need some attention today. Just like Tamko to honor that prorated warranty to help me buy some bundles of roof shingles and help me to hire someone to replace those damage shingles sections on my roof since I no longer cover by my home builder warranty. Just can believe I am only two months late requesting to get my roof repair in several places cause of the letter breakdown and work sheet were misleading with the prorated coverage of 360 months, not one year per certificate.
Date created: 2020-07-29
Name: michael Baldwin
Location: southaven Ms.
Model: 3 Tab
Satisfaction Rating:
Very Unsatisfied
Review:
"Defective shingles"
I had a roof put on in april 2013, contacted roofer april 2020 has I had a real bad leak. he came out and noticed he used some shingles that where classified defective. Tamko want warranty them, say they're out of warranty, the roofer says they have a 30 year warranty.
Date created: 2020-04-21
Name: Michael Torres
Location: Wake Forest NC
Satisfaction Rating:
Very Unsatisfied
Review:
"Builder home owner"
I've used Tamko products for decades and Yes, everyone is having a hard time with Covid, but can you believe that Tamko (they supply roof shingles) is shirking their responsibility of their warranty and using Covid to do so. A call was placed inside the 30 day warranty transfer period but no one answered. An email of the situation was sent too. But neither was returned for 5 days because the company was having everyone work from home. This would be a good thing except that 5 days puts you past my 30 day window. So, they of course will not warranty their product that was installed less then a year ago. TAMKO is not an honest company and will do what they can to side step their responsibility.
Date created: 2020-04-02
Name: Monica Gerwitz
Location: St. Louis
Satisfaction Rating:
Very Satisfied
Review:
"Tamko Shingles Have been Good so far"
Great company to work with and a quality product. I'm happy we went with these guys and would recommend them to others.
Date created: 2020-02-10
Name: Nathaniel Epps
Location: Brandon, FL
Model: Heritage
Satisfaction Rating:
Very Unsatisfied
Review:
"Tamko stands behind product WAAAY Behind"
30 year dimensional shingles failed in 11 years. Most granules gone off roof. Tamko reviewed shingles and did apply warranty. Issue I have is that I do not want asphalt shingles would like to put metal roof. Tamko will not transfer warranty to metal roofing state I have to cash out certificate which means lower payout at $40 per square.
Date created: 2020-02-05
Name: David
Satisfaction Rating:
Very Unsatisfied
Review:
"Terrible warranty, snaked their way out"
Slimy company. Won't stand behind their inferior cracking product that was only on the house for 2 years. Would not recommend them to anyone.
Date created: 2020-01-02
Name: Clifford C Eby
Location: Potomac, MD
Model: Heritage
Satisfaction Rating:
Very Unsatisfied
Review:
"Warranty Scam"
After 20 years four major leaks in roof due to cracked shingles with a 40-year warranty. Roof repairs couldn't keep up. Followed Tamko warranty claim process to the letter with pictures and returned shingles. Claim was denied because it couldn't find manufacturing damage,despite pics of inside water damage.. It didn't want repaired shingles. Roof is now replaced and my only recourse is arbitration. Advice, on first leak, start a warranty claim for your entire roof. Don't replace anything until it concurs.
Date created: 2019-11-06
Name: Chris T.
Location: Raleigh, NC
Satisfaction Rating:
Very Unsatisfied
Review:
"Would not acknowledge a clearly defective product"
Despite our house being only 3 years old, we outgrew it quickly. When the inspector came on behalf of the buyers, he pointed out that the shingles were buckling on the entire roof. When we contacted Tamko they pointed to high wind gusts being to blame and said they shingles were not covered. We had 2 separate roofing companies come out to assess the damage, and both made separate assessments, leading to the conclusion that the shingles were defective, and that wind was not the factor that attributed to the damage. Tamko then claimed that the installation of the shingles were faulty on our house. This was also debunked by both roofing companies in their assessment. Tamko claimed that they would look at the shingles and had me send them examples to "review" at their offices. Their final assessment went back to the high wind excuse. After all of this run around and getting our final answer, we had to out of pocket the new roof to sell the house, and Tamko stood on their already disproved excuse and refused to budge. When touring the neighborhood, almost all houses built in the same year had the same issues with their roofs. Tamko never admitted to a faulty batch despite clear issues. When it comes time to replace our roof at our new house we will be going out of our way to make sure we do not have Tamko shingles used.
Date created: 2019-08-22
Name: Trey H
Location: Phoenix AZ
Model: Heritage
Satisfaction Rating:
Very Unsatisfied
Review:
"Pay attention when buying a new home"
Purchased an 8 year old home without giving much consideration to the roof. It's a newer home and what could possibly go wrong with the roof shingles. My mistake and that won't happen again as I learned a costly lesson with a worthless warranty on 30 year shingles. I will never consider purchasing any home again going forward that had Tamko shingles installed on it's roof. These are extremely deficient shingles.
Date created: 2019-05-31
Name: Kathleen
Location: Florida
Model: Heritage Ridge
Satisfaction Rating:
Very Unsatisfied
Review:
"Shading issues"
Well, I saw the reviews about shading issues online and my gut said to bail but sadly I didn't. I spoke to my roofer about the reviews prior and he said he never had any issues with TAMKO. I called the shingle supply company and they said they had one claim a year but not for the color Painted Desert. So, we had a new roof put on May 2019 and sure enough, obvious shading issues in multiple spots. It looks pretty bad and their rep came out and took pics. They refunded us for 32 bundles and gave us a voucher for labor when another new roof will go on. I can't believe this happened because the roof cost 15K. All I had to do was listen to the reviews and pick another company. They were very fair and nice but the roof looks terrible. I do not recommend this product. They apologized and said the machine did not do the proper "color drop." Our labor crew did not see the shading issues when laying the roof because of the sun. When I went up on the ladder to take a peak at the work I was like OMG, what is this? Oh, the bundles also had 2 manu dates on them but they claim that does not matter if they were constructed in the same plant location but I bet it does matter. Pick another shingle company and avoid a problem. Sorry TAMKO...
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